ROC #251839
Q. Do I have a choice of contractors to use for restoring my property?
A: Yes, you always have the authority to use whichever restoration company that you feel is qualified. It does not cost the insured any more or less to call their own restoration company.
Q. What are the dangers of leaving water damage untreated?
A: The reason it becomes urgent to call a specialist at the FIRST signs of water damage is because if left untreated for as little as 72 hours, mold can begin growing in the affected area, which can amount to much more significant and costly repairs. If left untreated, claim costs can begin to escalate and serious occupant health hazards may occur.
Q. How does the water removal process work? Q: I think that I have mold, what do I do now?
A: There are several steps taken to remove water from your property in the event of a flood, storm or other water-related disaster. First, the certified technician identifies and eliminates safety hazards in the damaged area. Once all safety hazards have been eliminated the water will then be removed from the property. Once the water is extracted, specialty equipment will be installed to dry all the wet areas as quickly and efficiently as possible to avoid growth of indoor molds and bacteria. Next, once the structure is dry the certified technician will ensure that all water and moisture is gone from the property. There are also other processes involved with water damage restoration such as wood floor restoration, wet floor restoration, odor control, mold remediation, asbestos remediation, and testing.
A: Call our certified mold technicians to come out and do a mold investigation. Our technicians will go over the process and explain what is needed to properly remove all mold.
Q: Is it true that you can kill mold with bleach?
A: No, using bleach to kill mold can actually cause a chemical reaction when applied to mold that actually causes growth of the mold to become more detrimental to your health.
Q: What is so dangerous about mold?
A: Mold is mainly dangerous to your health as it may cause light allergic reactions to serious illness. It is more dangerous to infants, children, elderly people, pregnant women, and people with respiratory diseases, a weakened immune system, and those who suffer from allergies. The common reactions to mold are nasal stuffiness, eye irritation, shortness of breath, wheezing, and in rare cases, mold infections.
Q: During a fire what happens to my salvageable items?
A:
Q: What is asbestos?
A: Asbestos is a mineral fiber. It can be positively identified only with a special type of microscope, lab testing and chemical testing. There are several different types of asbestos fibers. Although, most products used today do not contain asbestos, many homes built prior to the 1980’s contained asbestos in different types of building products and insulation materials.
Q: Why is asbestos considered a danger?
A: Inhalation of asbestos fibers can cause serious diseases of the lungs and other organs that may not appear until years after the exposure has occurred. Specifically asbestosis, mesothelioma, and lung cancer.
Q: What if I have more questions?
A: Call Element Restoration at any time. We are here to answer your questions. Call us at 480-699-5884 or email us at info@elementaz.com.